In this lesson we see how to increase sales with the chat on the website, an element to consider if you want to create a successful blog .
We have already said how important chat is as a means of contact with users, but it can also be an excellent sales and indirect income tool.
Because?
First of all it is a question of ease of access: the more visitors you are in contact with, the greater the chances of sales.
But the reasons are also other, which we now see in detail.
In fact, chat on your site can be beneficial both for an eCommerce, and you can add it to the tools I talk about in the WordPress course , and for any other type of website or blog.
Why install a chat on your blog
1. It is the fastest and most convenient way to be contacted by your users directly on the blog.
That’s right, the chat does not require extended response times, such as an email or a support ticket, or any cost, unlike telephone contact.
This is why it is a means loved by users, who can get in touch with you with a couple of clicks.
2. Reduce your website’s support and assistance expenses.
The assistance service is not only an expense (both in terms of costs and time) for users, but also and above all for you.
Unlike telephone support, for example, having a chat on the site it allows the operator to follow even more than one person at a time.
Of course, the less time spent assisting customers, the lower the cost of support for the service provider.
3. Give your blog a professional look.
The more immediate the support or assistance that visitors are faced with, the higher their perception of your blog in terms of professionalism.
If a user has a problem with your site or product, they want to fix it as quickly as possible and with the least amount of effort on their part.
The ability to contact you immediately via the chat on your blog and to be followed in real time pleases him.
4. It allows you to have an advantage over the competition.
There chat on a site it is a sure solution when it comes to gaining points on the competition.
In fact, not all sites offer this service, and therefore it is still perceived as a plus value or even an optional.
Read the list of Most Used Chats for WordPress.
There are numerous chat plugins for WordPress, both free and paid.
On CodeCanyon.net you will find a very useful list of the most purchased premium chats.
It’s about understanding the one that best suits your blog in terms of style and functionality.
Among these we see two of the most popular, which represent an effective way to maintain immediate contact with your users.
1. LiveChat
A great software of chat for websites able to transform your visitors into full-fledged customers.
Thanks to this plugin you will be able to monitor the pages viewed by your users, the most used keywords in the search and the traffic of your website.
